National Energy Action
Who we are
National Energy Action (NEA) is the national fuel poverty charity. We’ve worked across England, Wales, and Northern Ireland for over 40 years, to ensure that everyone can afford to live in a warm, healthy home.
Together with frontline practitioners, companies, regulators and governments, National Energy Action works to support vulnerable clients, raise awareness and achieve enduring change.
What is fuel poverty?
Understanding the scale of Fuel Poverty in the UK
Energy prices remain sky high since the energy crisis began in October 2021.
Millions of households are in fuel poverty according to the Low Income Low Energy Efficiency (LILLE) indicator. It means they:
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live in a property with an energy performance rating of Band D or below (meaning the home is not energy-efficient), and
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They need to pay more than 10% of their income to heat their home comfortably.
Fuel poverty can seriously affect health and wellbeing, especially for children, older people, and those with long-term illnesses. Cold, damp homes can worsen breathing problems, increase stress, and make everyday life much harder.
Lived experiences
How Fuel Poverty impacts everyday lives
Amid the cost of living crisis, millions are being pushed into fuel poverty, struggling in the cold and dark. Read the real-life stories of people struggling under the crushing weight of high energy bills and poorly insulated homes.
Energy crisis
Understanding the ongoing energy emergency
The Energy Crisis began in October 2021 and has dragged millions into fuel poverty. See the latest on the crisis here and what support is available.
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