Join our team

Join a charity where we put people first, make things happen, and lead the way in tackling fuel poverty.

Explore roles across policy, advice, fundraising, and research — and help support millions of UK households affected by fuel poverty.

We’re committed to inclusive, flexible working and welcome applications from people of all backgrounds.

Why work at National Energy Action?

At National Energy Action, we put people first — our clients and our colleagues. You’ll be trusted to work in ways that suit your strengths, supported with flexibility and reasonable adjustments where needed, and encouraged to focus on meaningful work that makes a real difference. We value different perspectives, clear communication, and compassionate leadership, and we’re committed to creating a workplace where people can do their best work without needing to fit a single way of thinking or working.

We don’t have any live vacancies right now

Thank you for your interest in working with National Energy Action. While there are no roles open at the moment, we regularly recruit across the organisation.

Please check back soon, or follow us on social media for updates. If you share our values and our commitment to tackling fuel poverty, we’d love you to keep in touch.

Making Energy Fair for All

Over 40 years of practical support through crisis and change

At National Energy Action (NEA), you’ll join a passionate team dedicated to ending fuel poverty for millions across the UK. Our work spans policy, advocacy, advice, research, and fundraising – making a real impact during a critical time in the energy crisis.

While our head office is in Newcastle, we support flexible working options including part-time, hybrid, or remote roles through regional hubs in Wales, London, and the North West. We offer transparent pay, an 11.5% non-contributory pension, and generous annual leave, reflecting our commitment to supporting the people who drive our mission.

Organisational culture

At National Energy Action, our culture is built around our values: putting people first, making things happen, and leading the way.

We work collaboratively, support one another, and focus on what really matters — making a meaningful difference for the people and communities we serve.

We value openness, kindness, and clear communication, and we aim to create an environment where people feel trusted, respected, and able to do their best work.

Flexible working

We offer flexible working arrangements to support different needs, working styles, and life circumstances. Depending on the role, this may include hybrid working, home-based roles, office-based roles, part-time hours, or adjusted working patterns.

Flexibility is considered on a case-by-case basis, taking into account the requirements of the role, the team, and the organisation.

If you have questions about flexibility, our People team can discuss options with you confidentially.

Development opportunities

Keep learning. Keep growing.

We put people first by investing in your growth. Through tailored training and development opportunities, we help you build skills, achieve your goals, and rise to every challenge. Your success is our shared outcome.

Equality and inclusion

Everyone belongs. Together, we lead the way.

We make things happen by embracing diversity and inclusion. We welcome applications from all backgrounds because different perspectives help us focus on what matters most—the communities we serve. When we pull together, we create real change.

Working at National Energy Action feels like joining a supportive family — warm, respectful and uplifting. I’ve felt valued from day one, with amazing colleagues, thorough training, and an environment where I can thrive.

Laura, Project Development Manager

To enjoy my job, my employer must have a mission that I am passionate about and aligns with my values; National Energy Action provides that. I work with skilled, knowledgeable, and dedicated colleagues trying to improve and transform people’s lives.

Andrej, Director of Homes