National Energy Action’s Energy Advice and Support Service is a free service providing energy bill help to householders in England and Wales on their bills and keeping warm and healthy in their home. We can also help with benefits advice and income maximisation.
We also offer advice workshops direct to householders and training to frontline staff.
Ways to get energy bill help
What is on offer?
Face-to-face, telephone and online energy bill help for householders and case workers
Engagement sessions, workshops and community events to offer energy bill help
Training for frontline staff
We can help you with
- Benefits advice and income maximisation
- Support with gas and electricity accounts including fuel debt
- Switching suppliers
- Energy efficiency
- Trust fund applications
- Water rates
- Warm Home Discount and Priority Services Register information
Find out more
Our Head of Advice, Lesley, explains the support that we offer and how a client can enter the service.
Why get advice?
Our Director of Communities, Peter, explains the benefits of receiving energy and benefits advice.
Get more energy bill help
We want our advice and support to be as accessible as possible.
All pages on our website can be easily translated into over 100 other languages using ReciteMe. It will also read pages aloud in over 60 different languages and you can adjust fonts and colours to help with dyslexia or neurodiversity.
Simply click the button near the top right-hand of the screen with a picture of a speaker and flags to get started.