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Sign Video

National Energy Action’s Sign Video servive

National Energy Action’s Advice and Support Service offers a free support service using SignVideo, providing advice to householders in England and Wales on their energy bills and keeping warm and healthy in their home.

It offers advice workshops direct to householders and training to frontline staff.


What is on offer?

SignVideo face-to-face energy and benefits advice for users of BSL as well as online chat via Facebook. Telephone advice is also available for family members, friends, carers and caseworkers

Engagement sessions, workshops and community events. Contact wash@nea.org.uk for more information

Training for frontline staff

Click for more information


We can help with

    • Warm Home Discount

    • Support with gas and electricity accounts

    • Switching suppliers

    • Energy efficiency

    • Retrofit

    • Trust fund applications

    • Water rates

    • Benefits advice and income maximisation