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CYMRU
Northern Ireland
Energy Advice and Support – Client referral
1
Referrer Details
2
Client Details
3
Other information
There is currently a high demand for our Energy Advice and Support Service. We aim to respond to you within two weeks. Please complete the form below with all of the information that we have requested. It will help us more quickly deal with your enquiry.
Referrer's details
Name
(Required)
Forename
Surname
Job title
Organisation
(Required)
Telephone number
(Required)
Email address
(Required)
Enter Email
Confirm Email
Client's details
Client's name
(Required)
Forename
Surname
Client's address
(Required)
Street Address
Address Line 2
City
ZIP / Postal Code
Client's telephone number
Client's email address (if they have one)
Enter Email
Confirm Email
Client's date of birth
DD dash MM dash YYYY
Other information
Who supplies the client's gas and electricity
(Required)
GAS
ELECTRICITY
Add
Remove
Does the client use a prepayment meter?
(Required)
YES
NO
Are you looking for a fuel top-up voucher for the client?
(Required)
YES
NO
Can you please supply proof of benefits and proof of supplier (this can be a screen shot from an app)
Max. file size: 2 MB.
What type of support does your client need?
(Required)
Energy Advice
Benefits Advice
Water Debt Advice
Select All
Attach eligibility documents including your client's latest fuel statement here.
Drop files here or
Select files
Max. file size: 2 MB.
Please include information about the issue, any progress or actions already taken, any known deadlines or any sensitive matters to be aware of.
(Required)
Consent
(Required)
By ticking this box you confirm that:
The client has given their permission for you to pass their information on to NEA.
You have explained the purpose of doing so and made the client aware that their information will be used by a member of the team to contact them.
You are processing the client’s data lawfully.
You are aware your personal details will be kept by NEA for the purposes of completing this referral.
Any information you supply will be stored and processed according to NEA’s
Privacy Notice
.
Consent
(Required)
Please tick this box to confirm your understanding of the above
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