NEA NI response to the Consumer Council NI Draft 2024 – 2025 Forward Work Programme Consultation

NEA welcome the opportunity to respond to the Consumer Council’s (CCNI) Draft 2024 – 2025 Forward Work Programme (FWP). We work closely with the CCNI across many aspects of this work, but especially in relation to energy issues including consumer protection and policy development. We value the strong working relationship we have developed and look forward to continuing to work together in the coming years as we strive to eradicate fuel poverty in NI.

NEA believe that the CCNI has captured the right focus and consumer priorities for the next 12 months and have made some comments on those priorities below. The cost of living crisis is the number one issue affecting society today and this will require the concerted effort of key organisations including the voluntary and community sectors to help support and ameliorate major issues for struggling households.