The impact of your support
Our work is only possible thanks to generous donations from donors and fundraisers like you. We are so grateful for the support of individuals, community groups and companies who share our vision of ending fuel poverty.
Together, we can ensure that no one has to suffer the consequences of living in a cold home. Your support makes a real difference in helping vulnerable people live with dignity, warmth, and improved health.
These are some of the areas of our work directly funded by donations and grants.
Energy and Advice Support Service
Our energy advice and support services are at the heart of our work. Trained Energy Advisers provide one-on-one guidance to people struggling with high energy bills. They offer practical tips to reduce usage, signpost access to emergency funds, and support with switching tariffs or providers.
This service is often a lifeline for those living in fuel poverty, empowering them to take back control and reduce the cost of heating their homes. Through your donations, you help deliver this critical service to more households every day.
The impact of this service can be life changing. Energy Adviser Shelly received this lovely client feedback after working with a supplier to get a £1,506 energy bill debt paid off.
‘I am so overwhelmed Shelly at such a huge amount, I was in tears. A lot of tears. You deserve a medal.’
Winter Warmth Support Packs
A cold home can quickly become a crisis. The elderly, families with young children, or people with long-term health conditions are most at risk. Our Winter Warmth Support Packs provide immediate relief, offering items such as thermal blankets, LED bulbs, hot drinks, draught excluders, and more.
Your donations help us to purchase these essential items. They are packed up by volunteers and given directly to households in greatest need. Each pack costs £50–£80 to produce and distribute. Last winter, we were able to deliver over 3,000 Winter Warmth Support Packs. This year, we’re aiming to raise even more, to help as many vulnerable people as possible.
Community Engagement and Outreach
Our local Energy Advisers deliver outreach and educational sessions across communities, offering expert energy advice and support to those who need it most. From rural villages to urban centres, they help clients make long-term improvements to the way they manage energy.
Whether advising at a community centre or visiting homes in person, they are a vital resource in helping break the cycle of fuel poverty. When you donate, you help us expand these services and reach more communities across the UK.
Project Development Co-ordinators
Our Project Development Co-ordinators lead vital initiatives on the ground. They work with frontline agencies, local authorities, and support services to deliver tailored solutions to fuel poverty.
They ensure that funding from corporate partnerships is used efficiently to support real people, in real time. Their work enhances our reach and impact, creating sustainable change for those living in a cold home.
Corporate Partnerships
Collaborations with businesses are integral to expanding our reach and impact. Corporate partners contribute through financial support, employee volunteering, and awareness campaigns. Our work wouldn’t be possible without the generous support of our corporate partners.
These partnerships fund essential programmes and make it possible to distribute Winter Warmth Support Packs. They help fund national campaigns, deliver local projects, and scale up training programmes.
How to Recommend a Gift to NEA
To recommend a one-off or recurring gift to National Energy Action through your Donor Advised Fund:
- Contact your DAF provider and request a grant distribution to:
- National Energy Action (NEA), Registered Charity No. 290511
- Decide whether to share your contact details with us. If you do, we can update you on the impact of your contributions. Alternatively, you can choose to remain anonymous.
- To name NEA as a beneficiary of your DAF after your death, contact your DAF administrator to complete the necessary beneficiary designation forms.
If you have any questions or would like to speak with a member of our team before recommending a gift through your DAF, please contact us on donations@nea.org.uk
‘I felt really miserable and freezing cold. Last Christmas I had to choose heating and food over presents for my grandchild. I had to have food bank parcels.’
National Energy Action client