As an organisation we employ many advisers and community workers who work with vulnerable people who may be facing stressful or challenging circumstances. We know how much our teams care about the people they’re working with and how much they enjoy the work they do. We also understand that this work can be hard at times and that it can be difficult to do these jobs without sometimes carrying the weight of other people’s worries or distress.
That’s why we’ve joined with seasoned trainer and community engagement officer, Aryanisha Lawes, to develop a specialised resource to help the wellbeing of frontline workers who support vulnerable clients.
Aryanisha, a certified personal coach with extensive experience, has successfully guided clients through a variety of challenging situations. This course is designed to help employees recognise the effects of stress on themselves and others and equip them with effective strategies to look after their own wellbeing whilst supporting those in need.
This course is designed for advisers and community workers who work directly with clients in vulnerable and stressful situations.
National Energy Action has collaborated with seasoned trainer and community engagement officer Aryanisha Lawes to create a specialised resource aimed at enhancing the wellbeing of advisers and community workers who support vulnerable clients. Aryanisha, a certified personal coach with extensive experience, has successfully guided clients through a variety of challenging situations. This course is designed to help employees recognise the effects of stress on themselves and others while equipping them with effective strategies to support those in need.
During this course, we will:
- Identify the impact of stress on an individual;
- Analyse the ripple effect of stress;
- Describe what mental health personal protection equipment is;
- Develop strategies to cope with increased stress.
- The importance of good mental health
- The impacts of stress on the body
- Strategies to support your mental well-being in stressful situations
- Further support and training
This course will take approximately 20 to 30 minutes to complete however each learner is different and e-learning offers the flexibility to study at your own pace. Learners will have access to the course for four weeks from their selected start date.
E-Learning (short bitesize module)
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The ‘bitesize’ format means that the course is brief and designed to provide a basic introduction to the topic.
Our e-learning courses are self‑led, allowing learners to study at a time and place that suits them.
Once registered, learners will have four weeks’ access to the course content, enabling them to progress through the material at their own pace and fit learning around other commitments.
The course features audio throughout and incorporates a range of engaging learning tools, including videos and interactive activities, to support effective learning.
Tutor support is also available on request throughout the learning period.
There are no set dates, learners choose when they would like to start on their booking form, and we send the course login details to match.
You can book up to 20 places using the standard booking form.
We also offer organisational licences for organisations with a larger number of staff to train. These licences provide unlimited learner access for either 6 months or 12 months.
An organisational licence includes:
- A tailored version of the course customised specifically for your organisation
- Two bespoke slides within the course to include organisation-specific information, such as local schemes, contact details or internal processes
- The option to purchase additional tailored slides if required
- The ability to nominate an administrator, who will have access to reporting on learner activity
Please note that organisational licences are not funded. For further details, including costs and terms, please contact us.
This course is currently only available via e-learning. If you are interested in a webinar or in-person version, please contact us to discuss options.
At present, there are no funded places for this course.
All courses and processes are assessed in line with BSI ISO 9001 quality management standards.
To maintain their effectiveness, courses are reviewed and updated on a regular basis. If you identify any gaps, inaccuracies, or areas for improvement, we encourage you to share your feedback with us.
Upon successful completion of the course, learners will be able to download a certificate of completion for their CPD records.
If you have any questions, please contact us to discuss.
Fees
| Not for profit organisation | Commercial organisation | |
|---|---|---|
| Individual licence – per person | £21 plus VAT | £23 plus VAT |
| Organisation licence – per organisation | Contact NEA for details | Contact NEA for details |
| Not for profit organisation | Commercial organisation | |
|---|---|---|
| Individual licence – per person | £23 plus VAT | £25 plus VAT |
| Organisation licence – per organisation | Contact NEA for details | Contact NEA for details |
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