This course will provide learners with an understanding of how the in-home display (IHD) can help the consumer to take advantage of the information it provides and help towards changing their energy related behaviour.
Content has be informed by research conducted into the role of smart meters and the benefits they provide to the consumer.
This course is for frontline staff providing energy efficiency advice and helping consumers get a better understanding of the in-home display and how it can help make them more aware of their energy use and costs.
- explain what the IHD is and how it can help the consumer to better understand their energy use
- explain the accessible IHD
- how the information the IHD provides might be used to bring about behaviour change
- identify sources of help to resolve IHD issues
- the smart meter system and the purpose of the IHD
- information provided by the IHD
- the accessible IHD
- how the IHD can be used to increase the consumer’s awareness of energy use and costs
- benefits of using the IHD
- how the consumer might be encouraged to use their IHD
- sources of information and advice
Please note that the course content will focus mainly on England and Wales. If you are based in Northern Ireland or Scotland and interested in this course, please contact trainingadmin@nea.org.uk before booking so we can discuss the main differences.
1.5 hours – a short comfort break will be included during the course.
The course is generally delivered online via webinar but can also be delivered in-person upon request.
The information on this page relates to webinar delivery only.
If you are interested in an in-person course, please contact trainingadmin@nea.org.uk for further details.
Find out more
Webinars are delivered live by our expert tutors and designed for small groups, ensuring a high level of interaction, engaging activities, and support throughout.
We typically use Zoom for our online sessions.
To join, learners will need a device with internet access and sound capability, along with a microphone and webcam to enable full participation.
Once booked, learners should receive a confirmation of booking e-mail. Joining instructions will be sent the week before the course.
At present, there are no open access dates planned but this course can be delivered on an in-house/ group basis upon request.
Yes, in-house/ group webinars can be arranged upon request. Please contact us for further details.
In-house/ group courses can be delivered in person upon request. Please contact us for further details and fees.
At present, there are no funded places available for this course.
After the session, learners will receive a handout booklet summarising and reinforcing the key topics covered during the course.
All courses and processes are assessed in line with BSI ISO 9001 quality management standards.
To maintain their effectiveness, courses are reviewed and updated on a regular basis. If you identify any gaps, inaccuracies, or areas for improvement, we encourage you to share your feedback with us.
If you have any questions, please contact us to discuss.
Fees
| Not for profit organisation | Commercial organisation | |
|---|---|---|
| Open access webinar – per person | £75 plus VAT | £85 plus VAT |
| Group webinar – per course | Contact NEA for details | Contact NEA for details |
| In-person – per course | Contact NEA for details | Contact NEA for details |
| Not for profit organisation | Commercial organisation | |
|---|---|---|
| Open access webinar – per person | £85 plus VAT | £95 plus VAT |
| Group webinar – per course | Contact NEA for details | Contact NEA for details |
| In-person – per course | Contact NEA for details | Contact NEA for details |
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